We're closed for the Early May Bank Holiday and will re-open on Tuesday 5 May 2026.

Our Contact Centre will take calls on Saturday 2 May, 9am - 4pm, but it will be a reduced service.

In case of an emergency, please use the below numbers:

For heating and boiler issues, please ring Sure Group on 03333 212797.

For other emergency repairs, please ring 0161 770 2222.

If you need emergency accommodation, please ring 0800 988 7061.