Last week we met with our Customer Engagement Network (CEN) to gather early feedback on the development of our Customer Census, an important step in identifying potential barriers and shaping our approach before any questions are drafted, and a key part of our commitment and the first step&...
We are pleased to announce that we can now offer free household items like cutlery and pans to customers in need following a new partnership with local business Ultimate Products.
The first van load of ex‑showroom and surplus stock worth more than £1000 was picked up from the firm’s Chad...
This month our new Rent Setting and Service Charge Policy has gone live.
This makes sure FCHO rent levels and service charges charged for our tenanted properties are fair, transparent, consistent and in line with government policy.
Rent is FCHO’s main source of income and every penny is re-invest...
