Enquiry or request for a service

We look forward to hearing from you

We are committed to continually improve the services we provide to customers. We therefore welcome any views or feedback on service delivery, whether good or bad, and any enquiries of requests for a service.

These are valuable sources of feedback, which helps us to improve and provide better services.

Enquiry or request for a service

An enquiry is a request for information, assistance or advice where no formal complaint has been made to the landlord. We may provide information about our service, signpost to other organisations as appropriate or give advice on making a complaint.

Please note this is only monitored between 8am and 8pm Monday to Friday. We aim to reply to you within 2 working days.

If your enquiry is an emergency, please contact us on 0161 393 7117.