20/01/2025
Exciting times for our involved customers! Last week our Customer Voice Panel (CVP) kicked off its first meeting of the year on a positive note. In a change to how our CVP has previously run, we now have a panel of 10 core members who have been recruited to work with us on all strategic and regul...
14/01/2025
Local MP Jim McMahon has praised the quality of our £20 million West Vale development during a recent visit just as the project nears completion. Mr McMahon was greeted by our new Chief Executive, Mark Gifford last Friday for a tour of the site in Coldhurst that comprises 88 high-quality and sust...
10/01/2025
This week, our teams have taken part in Greater Manchester Police’s (GMP) Operation AVRO in the Oldham borough. The operation focuses on improving engagement with residents and addressing local crime. Colleagues from our ASB and Neighbourhoods teams joined GMP local policing colleagues on patrol...
06/01/2025
As the cold weather settles in, we're here to help you care for your home and manage your energy bills more effectively. Keeping your home warm and safe during the colder months is essential, both for your health and your home. We’ve rounded up tips and advice covering many issues you may encount...
06/01/2025
This week we’re supporting our friends at Greater Manchester Police to raise awareness of and take action to end domestic abuse. We know the devastating impact it can have on individuals and families and if you or someone you know is experiencing domestic abuse, you are not alone and we can help...
23/12/2024
We will close at 12noon on Tuesday, 24 December 2024 and will reopen at 9am Thursday, 2 January 2025. We hope everyone celebrating Christmas has a wonderful time, and we'll see you all in January 2025! In case of an emergency, please use the below numbers: For heating and boiler issues, please r...
18/12/2024
Around 1,500 FCHO customers and members of local community groups who might otherwise go without will have special gifts to open on Christmas Day, thanks to the generosity of businesses in our supply chain and kind-hearted FCHO colleagues. Every year we organise our FCHO Winter Giving Appeal to s...
17/12/2024
We want our customers to enjoy seasonal celebrations but it’s so important that you do so safely to protect you and those around you. Greater Manchester Fire and Rescue Service crews regularly attend incidents at people’s homes during the festive period, and the consequences can be devastating. W...
12/12/2024
Your next non-chargeable weeks are coming up later this month. If you do have any rent arrears, making a payment during these weeks will help you reduce your rent balance or clear it altogether. Your next free weeks are later this month: Week commencing 23 December 2024 Week commencing 30 Decem...
09/12/2024
This week our new Chief Executive, Mark Gifford, officially started work and has pledged to build on our strong foundations and deliver the housing people need. Mark, who lives locally, said he was proud and honoured to take the role. He explained his focus would be on building and managing the b...