02/07/2020
5,047 of our customers have now been contacted by our staff to make sure they are safe and well since the government introduced measures in March to help tackle coronavirus. Customers aged 70+, and others flagged up to be vulnerable and isolated, received the calls during the Covid-19 lockdown as...
30/06/2020
Over the last 12 months, we’ve been working hard with our customers to improve satisfaction with the services we deliver and ensure our customers have a say in how our services are shaped. We’re pleased to announce the results are in and our 2019/20 Performance Report is now live. Some of the imp...
29/06/2020
We've taken handover of 16 new family homes for affordable rent in Middleton, despite the challenges posed by Covid-19. The properties on Clough Road comprise of three and four bedroom family homes and will be managed by us and have all been allocated to customers on Rochdale Council’s housing re...
28/06/2020
Between June-September 2020, Michael Dyson Associates will be be visiting over 3,000 properties to carry out a stock condition survey on our behalf. Why are we doing this? We’re collecting information on our homes which will from part of our long term investment programme. Please note, stock cond...
26/06/2020
To keep our customers and our colleagues safe, our offices continue to be closed to customers and we’re delivering a reduced face-to-face service. We are monitoring official coronavirus advice, and as soon as we have an update on when we will be reopening First Place and other locations at which...
18/06/2020
“Having good quality data about our customers means we can proactively design our services around their needs, putting them at the heart of everything we do. Having this insight means we can contact customers with targeted information relevant to them in times of need, like during the coronavirus...
16/06/2020
Great news! Our customers in Holts and surrounding areas are set to benefit from an enhanced affordable food service, now we’ve started supporting The Bread and Butter Thing hub at ROC ‘n’ Rolls Holts Community Café. The Holts hub means more of our customers can access the TBBT service, which pro...
15/06/2020
New roofs and windows for 500 of our homes; refurbishing tower blocks; and installing fire safety measures are among some of the areas we will be investing in over the next 12 months, we’re pleased to announce. Continually improving our customers’ homes to make sure we provide high quality, safe...
15/06/2020
Thanks to all our customers for bearing with us while we had to postpone our grass cutting service due to coronavirus - we know that some of our areas looked a bit overgrown and unloved. Our Grounds Maintenance team has been working hard for the last three and a half weeks in all our neighbourhoo...
12/06/2020
A generous donation of plants and pots means a community garden in Littlemoor, Oldham is blooming again, just days after it was targeted by heartless thieves. Cordylines in glazed pots, and containers of lobelia and bedding plants were among the items stolen from the garden, which green fingered...