Chadderton South

• Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
• Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
• Our neighbourhoods – make sure our areas are kept clean and tidy - dealing with fly tipping, untidy gardens, abandoned cars

More information on our Neighbourhood Team.

Community Legal team

Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.

Income Collection Officers

Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The rent collected helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.

Community Impact Team

Community Impact Team – We’re not just about homes. We can help with other personal or family circumstances you may need support with from finding a job, accessing training or volunteering to affordable food, welfare advice or help and advice on how to live independently.

Neighbourhood Care Team

Neighbourhood Care Team – We’re responsible for all aspects of grounds maintenance and cleaning within our neighbourhoods on a seasonal programme to ensure resources are provided across our neighbourhoods.

To find out when we’ll be in your area, visit our caretaking and gardening pages.

We will:

Ensure that regular inspections are carried out in the area and where we can identify those responsible, we will ensure the most appropriate actions is taken.

We will:

Ensure that monthly walkabouts are carried out with PCSOs and GMP in the areas of concern as customers have told us they do not feel safe in some areas, especially near Metrolink stops and services. Concern has also been raised around youths congregating, and in some instances, being verbally abusive to customers.

Start a joint approach with Oldham Council, GMP and our Community Legal Team to work with customers and residents to tackle the issues that you have raised.

Keep customers up to date with the activities being undertaken.

Update: monthly walkabouts are being carried out. Please feel free to join your Neighbourhood Co-ordinator when they're in your area.

We will:

Be conducting monthly walkabouts, where customers can speak to us and discuss any concerns they may have.

Hold a surgery from the Nelson Way community room where customers can come and raise their concerns. We will also ask other internal and external teams to join us on a rota basis.

Listen to all concerns and take appropriate action and keep customers informed.

Update:

A surgery has been organised at Nelson Way community room and will be on the last Thursday of every month 10am - 12 noon.

We will:

Investigate the concerns and aspirations of customers and will work with internal and external teams to resolve the issues being experienced in a timely manner.

We will:

Ensure that we respond to any contact from customers within 24 hours.

Take action and provide support including signposting to other teams and agencies.

Ensure feedback is given to all concerns raised.

Update:

All enquiries are being responded to within 24 hours of receiving them.

Parking - reinstated the parking bay markers on Canal Street, Chadderton along with disabled bays.

• House types
  • 184 one bedroom flats
  • 92 two bedroom flats
  • 137 two bedroom houses
  • 235 three bedroom houses
  • 38 other types of houses

• 52 homes have had new fire doors installed
• 43 customers supported by adapting their homes
• Top 3 repairs carried out:
  • Plumbing
  • Joinery
  • Electrical