Saddleworth and Lees

• Help with tenancies – signing up, maintaining a tenancy, name changes, extra people moving in
• Support customer in their homes – make sure our homes are in great condition and suitable for our customers and their families, carry out property checks, help with domestic violence or abuse, antisocial behaviour and safeguarding
• Our neighbourhoods – make sure our areas are kept clean and tidy - dealing with fly tipping, untidy gardens, abandoned cars

More information on our Neighbourhood Team.

Community Legal team

Community Legal Team – We want our tenants and communities to be proud of the area you live in. We're here to provide information, advice and support to you if you have any questions about antisocial behaviour and social housing fraud.

Income Collection Officers

Income Support Team – We're here to help and support you if you’re in financial difficulties or you’re struggling to pay your rent. The rent collected helps to pay for all the great work happening in our neighbourhoods including investment works, grounds maintenance and repairs.

Community Impact Team

Community Impact Team – We’re not just about homes. We can help with other personal or family circumstances you may need support with from finding a job, accessing training or volunteering to affordable food, welfare advice or help and advice on how to live independently.

Neighbourhood Care Team

Neighbourhood Care Team – We’re responsible for all aspects of grounds maintenance and cleaning within our neighbourhoods on a seasonal programme to ensure resources are provided across our neighbourhoods.

To find out when we’ll be in your area, visit our caretaking and gardening pages.

We will:

Due to the age and the layout of the villages parking is a concern, as many households have more than one car.

We will liaise with our Asset Team to look at what land we own in the area and look at whether these pieces of land can be adapted to accommodate cars.

As this is not a short-term solution, we will provide updates to customers who have raised concerns.

Update: currently working with external FCHO teams to identify any works that could improve the situation around Briarfield and Queensway.

We will:

Be conducting regular walkabouts in the areas and the details are in this plan. The Neighbourhood Co-ordinator's contact details are in this plan.

Updates:

• Monthly walkabouts are being carried out. Please feel free to join your Neighbourhood Co-ordinator when they're in your area.
• All enquiries are being responded to within 24 hours of receiving them.

We will:

Liaise with our Assets Team to check what programmes have been delivered in the Saddleworth and Lees area in the last 10 years and ensure that these details are promoted to customers.

Include any future investment that will be taking place in the next five years.

We will:

Liaise with Oldham Council to see if more dog waste bins can be installed around the area and then feedback to customers.

Update: working with Oldham Council to increase the number available in the area.

• House types
  • 92 one bedroom flats
  • 3 two bedroom flats
  • 125 two bedroom houses
  • 190 three bedroom houses
  • 156 other types of houses

• 45 homes have had new fire doors installed
• 28 customers supported by adapting their homes
• Top 3 repairs carried out:
  • Plumbing
  • Joinery
  • Electrical